These terms are ONLY applicable to the general public.

(Terms relating to Jewellery Trade Customers are as stipulated on our CONSIGNMENT/APPROVAL  NOTES and our INVOICES.)


Payment:

For our convenience and your protection, we prefer your payment to be made via PayPal.

Note; You do not have to be registered with PayPal in order to pay with your credit card.


Shipping:

Within maximum 5 working days (normally 1 to 3 days) after payment.


…Within Australia;

We use Australia Post Express which may be an over night or a two days delivery service, depending on your Post Code.

The parcel is at our risk whilst in transit and until you receive it.

You have to sign for the parcel when you receive it.

The cost of postage & handling is A$15.00


…Internationally;

If shipped by Registered Post; the cost of postage & handling is US$15.00 with transit time likely to be more than one week, depending on country of destination.

If shipped by EMS; the cost of postage & handling is US$30.00 but with transit time being only a matter of days.


Returns;

You have the right to return goods that are FAULTY.

By law, we are obliged to REPLACE any FAULTY item.

If we are not able to REPLACE the item, you are entitled to have your money REFUNDED.

Alternatively, you may want a CREDIT and purchase something else instead, your choice!


Exchange;

If you are not HAPPY with the item you have PURCHASED; we are NOT required by law to EXCHANGE or make REFUND.

Nevertheless, we MAY exchange an item at our DISCRETION.

It is, however, ESSENTIAL that you notify us IMMEDIATELY upon receiving the item and let us know WHY you are not happy with it.

We are not likely to offer, or agree, to an exchange days after the item was received and perhaps may have been used.

Exchange is only possible, if the original item is returned in the same condition as shipped to you.

In case of an exchange; YOU will have to pay the postage back to us, as well as OUR postage & handling for shipping the exchanged item to you.

You are responsible for anything you send to us whilst in transit and until received by us.

(You should therefore take care when choosing mode of shipping to us.

We highly recommend that, when lodging a parcel to be sent to us, you stipulate that we have to sign upon receipt of the parcel.)


Refunds;

We are not required by law to make refunds, unless the item supplied was FAULTY and we are unable to REPLACE the faulty item.

We may, nevertheless do so, if circumstances warrants it.

DO NOT return any goods until, and unless you have communicated with us beforehand.


In placing an order with us you are accepting our terms and conditions.


Please email us (Click here), if you have any queries.


Australian Consumer Laws are very strong and overseen by Government agencies;

ACCC (Australian Competition and Consumer Commission) and Fair Trading (NSW)

where advice and/or complaints can be lodged, including from outside of Australia.

African Ruby,Andamooka Matrix,Andamooka Opal,Andamooka,AusJade,Aussie Sapphire,Aussie,Australia,Australian Agate,Australian Banded Agate,Australian Black Sapphires,Australian Blue Sapphire,Australian Cabochon Blue Sapphire,Australian Cabochon Sapphire,Australian Chalcedony,Australian Chrysoprase,Australian Cut Sapphire,Australian Golden Sapphire,Australian Green Sapphire,Australian Jade,Australian Parti Coloured Sapphire,Australian Parti Sapphire,Australian Sapphire,Australian Yellow Sapphire,Australian,Black Onyx,Black,Blue Sapphire,Blue,Boulder Matrix,Boulder Opal Carving,Boulder Opal,Boulder,Burmese Ruby,Burmese,Cabochon Blue Sapphire,Cabochon Sapphire,Cabochon,Carved Boulder Opal,Carved Opal,Carved,Certificate,Ceylon Sapphires,Chalcedony,Chrysoprase,Coober Pedy Opal,Coober Pedy,Coral Bead,Coral Bracelet,Coral Carving,Coral Necklace,Coral,Corporate Gifts,Cost Price,Cost,Crystal Bead,Crystal Opal,Crystal,Cut and Polished Opal,Cut and Polished,Cut Opal,Cut Sapphire,Cut Turquoise,Cut,Dark,Deep Coloured,Deep,Display Stands,Display Tray,Doublet,Electroformed Jewellery,Emerald Cut Sapphire,Emerald,Faberge,Facetted gemstones,Facetted Sapphire,for sale,For Sale,Gems,Gemstone Certificate,Gemstones,Gold Jewellery,Golden,Green Agate,Green,Heart Shape Sapphire,Heart,Hematite,High Quality,High,Jewellery Boxes,Light,Lightning Ridge Black Opal,Lightning Ridge Opal,Lightning Ridge,Low,Madagascar Sapphire,Madagascar,Made in Australia,Markets and Fairs,Markets,Market Stall Holders,Market Stall Holders Supplier,Market and Fairs Supplier,Marquise Cut,Marquise Shape,Marquise,Medium Quality,Medium,Milky Opal,Milky,Mother of Pearl,Mozambique Sapphire,Mozambuiqe Ruby,Natural Australian Sapphire,Natural Sapphire,Natural Unheated Sapphire,Natural Untreated Sapphire,Natural,Opal Carving,Opal Doublet,Opal for sale,Opal Jewellery,Opal Jewellery,Opal Triplet,Opal Watches,Opaque,Orange Sapphire,Orange,Oval Cut,Oval Sapphire,Oval Shape,Oval,Pear Shape Sapphire,Pear Shape,Pear,Pink Sapphires,Pink,Pinkish,Plated Jewellery,Polished,Price,Purple,Purplish,Red on Black,Red,Reddestone Creek Sapphire,Reddestone Creek,Reddestone Sapphire,Rich Blue,Rose Quartz,Rough Australian Gemstones,Rough Australian Sapphire,Rough Australian Turquoise,Rough Boulder Opal,Rough Gemstones,Rough Opal,Rough Sapphire,Rough Topaz,Rough Turquoise,Rough,Round Sapphire,Round,Royal Blue,Rubies,Ruby,Safhir,Safhire,Safir,Saphire,Saphires,Sapphires,Shape,Silver Jewellery,Silver Plated,Silverform,Sri Lanka,Sri Lankan Sapphire,Swarovski Beads,Swarovski Crystal Beads,Swarovski Crystal,Swarovski,Thai Sapphire,Thai,Tiger Eye,Translucent,Transparent,Treated Matrix,Treated Opal Matrix,Triplet Opal,Triplet,Turquoise,Unheated,Untreated,Very Deep Blue,Very Deep,Very Light,White,wholesale price,wholesale,Yellow Sapphires,Yellow,Yellowish,

TRADING TERMS

AUSTRALIAN GEM STONES

Wholesale & Stock Clearance Lots

Suppliers of; Opal, Sapphire, Chrysoprase, Ruby, Coral Beads, Coral Carvings, Jewellery, Opal Carvings, Turquoise, Opal Watches, Argyle Champagne Diamonds